| My Resume (This will be used with your job application. Do not include Address and Phone information for safety reasons. You have better chances of finding a job if you cut and paste your resume here.): |
MA. COLEEN ITUTUD PUERTOS
OBJECTIVE: To secure a responsible position in which my education, training and skills may be effectively utilized towards advancement.
I.PERSONAL DATA:
Full Name: Ma. Coleen Itutud Puertos
Birth Date: April 3,1988
Age: 21
Sex: Female
Civil Status: Single
Height: 5 4
Weight: 58 kg
Permanent Mailing Address: Block 13 Lot 27 Phase 1 Apo Sandawa Subdivision, Kidapawan City,Cotabato 9400 Philippines
E-mail Address: mcoleen.puertos@yahoo.com
Contact Nos: 09098421770
II. EDUCATIONAL ATTAINMENT:
2004-2008 College Bachelor of Science in Nursing
Colegio de Kidapawan
2000-2004 Secondary Kidapawan City National High School
1995-2000 Elementary Kidapawan City Pilot Elementary School
IV. WORK EXPERIENCE:
Customer Service Representative
Cyber City Teleservices Corp. Feb. 2009 August 2009
Sutherland Global Services September 2010-present
As inbound sales agent handled about 75 calls per day, received and processed orders, processed returned authorizations, provided customers with product information. Achieved sales goals by suggestive cross selling and adding key products to the order that would enhance the performance of the main items purchased. Developed close relationships with assigned accounts and provided customer service related to billing inquiries, product questions, delivery status and other related customer questions.
V.QUALIFICATION SUMMARY:
SKILLS:
Strong verbal communication
Good problem solving skills
Team membership
Good interpersonal skills
High volume workload skills
Computer literacy
PERSONAL CHARACTERISTICS:
Hardworking and energetic; flexible; adapt easily to change of environment and work schedule.
Personable with a positive attitude; interface well with patient and family members
Highly Motivated, Pleasant Personality, Cheerful and Hardworking.
Enthusiastic, quick to learn with good interpersonal and organizational skills.
Have a high sense of responsibility and believe in It pays to work hard.
REFERENCE:
Lourdes P. Fernandez, RN
Department Dean
Colegio de Kidapawan
Kidapawan City
Hazel B. Pascua
SPA Coordinator-KCNHS
Kidapawan City
Aura May Adoracion
Guidance Counselor - KCNHS
Kidapawan City
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